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FAQ

THE MOST COMMON QUESTIONS

  • What products do you offer at your fashion boutique?
    We offer a curated selection of trendy and high-quality clothing and jewelry for women. Our collection includes a variety of styles, from casual wear to elegant evening attire.
  • How can I place an order?
    You can easily place an order through our online store at aarnacollection.com. Browse through our catalog, select the items you love, and proceed to the checkout. Follow the simple steps to complete your purchase.
  • Do you have a physical store, or is it an online-only boutique?
    We operate an online boutique and physical store too, providing a convenient and accessible shopping experience for our customers.
  • What payment methods do you accept?
    We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. All transactions are processed through a secure payment gateway to ensure your financial information is protected.
  • Can I modify or cancel my order after placing it?
    Unfortunately, once an order is placed, it cannot be modified or canceled. Please double-check your order before completing the purchase. If you encounter any issues, contact our customer support for assistance.
  • How do I track my order?
    Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our website or the carrier's website to monitor the status and location of your package.
  • What is your return and exchange policy?
    We have a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return it within [number] days of receiving the order for a refund or exchange. Please refer to our "Returns & Exchanges" page for detailed instructions.
  • How can I contact customer support?
    You can reach our customer support team by emailing srivastavashilpi6@gmail.com or filling out the contact form on our "Contact Us" page. We strive to respond to all inquiries within [number] business days.
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